Development Update - December 2022

We think we might just have saved the biggest development update of the year until last.

If you're a regular reader of our dev updates then you'll know that throughout 2022 we've been busily working on a brand-new customer portal.

We're excited to announce:

Your New Customer Portal is coming January 17th

Our new customer portal will allow you to:

  • Give customers secure access to their own portal, branded as you
  • Present compliant pricing and contract information, dictated from within your PRO CRM account
  • Offer your customers a better query management process. Your customers can create tasks and complaints directly through the portal and you can answer them from within PRO CRM
  • Empower customers to submit their own meter reads and COTs
  • Upsell your services or present bespoke reports under a dedicated 'News' area
  • Maintain complete control over which customers have access and what they see. Don't need a particular section? Simply toggle it off

Let Us Show You

Below, our Sales Director Andy takes us through the core features and what you can expect from the new customer portal...

If you'd prefer not to upgrade to the customer portal automatically, then please make your account manager aware or contact us via

Wait, there's more with BILL VAL

Our BILL VAL customers will benefit even more from the new customer portal.

Users of BILL VAL can utilise the new customer portal to offer customers beautiful dynamic reporting of all their previous bill validation results. With a handful of helpful tools, they can break down their invoices by date, supplier or review specific meter results. What's more, there's also a wealth of efficiency reporting available to help your customers streamline their energy usage.

Not currently a BILL VAL customer? Find out how it can help grow your recurring income with our latest BILL VAL article, read it right here.


That’s it for this month.

Our software evolves at such an exciting rate so please feel free to get in touch to discuss any of the functionality we’ve added since you last saw it. We’ll be more than happy to arrange a demo to show you around!

Are You A Super Supplier Villain?

As an industry, we're surrounded by forward-thinking masterminds and cutting-edge technology but that often stops when communicating with TPIs and direct customers.

This lack of communication often leads to misinterpretation where suppliers are the bad guys.

It's time to turn that idea on its head with a hero of a customer portal...

UtilityClick Can Help You

Your very own white-labelled customer portal. Presented as you whilst discreetly powered by UtilityClick.

Better dialogue with task management tools. Reduce telephone calls, reduce GDPR risky emails and increase efficiency.

Get them hooked and then upsell your additional product offerings.

Empower customers to self-serve and manage renewals.

Boost your DIRECT AND INDIRECT sales channels.

Provide relevant news and reports that will be seen by the right people.

It’s Time To

Put the cape on.

Book A DemoFind Out More

Further reading...

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