Are You A Super Supplier Villain?
As an industry, we're surrounded by forward-thinking masterminds and cutting-edge technology but that often stops when communicating with TPIs and direct customers.
This lack of communication often leads to misinterpretation where suppliers are the bad guys.
It's time to turn that idea on its head with a hero of a customer portal...
UtilityClick Can Help You
Our tailor-made software will help present your services like a superhero.
We can offer
You, The Supplier
Your very own white-labelled customer portal. Presented as you whilst discreetly powered by UtilityClick.
Better dialogue with task management tools. Reduce telephone calls, reduce GDPR risky emails and increase efficiency.
Get them hooked and then upsell your additional product offerings.
Empower customers to self-serve and manage renewals.
Boost your DIRECT AND INDIRECT sales channels.
Provide relevant news and reports that will be seen by the right people.
A Super Hero Customer Portal For Suppliers
Direct and Indirect Channel
Suppliers, the times they are a changing.
Lockdowns, Volatile Markets, Legislative Schemes. We have portals ready to go to get you ready for the new energy world!
A Forward-Thinking Transparent Portal...
Brand It Your Way
Your very own white-labelled customer portal with user experience in mind! This is no standard portal. This is your portal. Completely customisable to what you stand for and what you want your customers to see.
Your Brand for Your customers...
Custom Development
Whatever your corporate identity, OUR smart energy software can be YOUR smart energy software.
Reduce Your
Cost To Serve
Your direct sales channel is growing. Your TPIs demand first class support. Our portals reduce telephone calls, reduce risky emails and increase efficiency with task management tools for optimum customer management.
Better Query Management...
A triple threat. Become leaner, reduce risk and be more efficient all at the same time. Open up a better dialogue with your TPIs, increase their reliance on your services and present transparent upselling opportunities under one roof.
Show Your True Value
You want to show how you are different to other suppliers. Now you can. Help your direct customers buy and reduce their energy better. Help your TPIs to submit contracts to you and automate status flows, data access and commission payments.
Manage Contract Renewals.
Present Useful Reporting
...That's also beautiful.
The energy landscape is changing
It’s more than just about getting the best price. It’s about all the other things you do as a supplier that makes you great. Your customer portal is ready! Get in touch for your own demo!
Further reading...
Dev Update: November 2024
Welcome to the November issue of our monthly dev update. Depending on whichever side of…
A Very Merry Attack Of The Energy Pylons
Help Billy defend off the angry horde of energy pylons. In return, he'll share one of…
A Super Hero Customer Portal for Brokers
ADR-Ready
TPIs, the times they are a changing.
The ADR scheme is launching soon and, to help you get ready for this, we have developed a brand new Customer Portal!
An ADR-Ready Transparent Portal...
Brand It Your Way
Your very own white-labelled customer portal with user experience in mind! Let our portal help you present to your customers everything you do for them.
Your Brand for Your customers...
Your Brand for Your customers...
Zero Development Required
Zero Development Required
Whatever your corporate identity, OUR smart energy software can be YOUR smart energy software.
Reduce Your
Cost To Serve
Revolutionise your query management process. Allow your customers to create tasks and complaints directly through the portal.
Better Query Management...
A triple threat. Become leaner, compliant and more efficient all at the same time. Open up a better dialogue with your customers, increase their reliance on your services and present transparent upselling opportunities under one roof.
Show Your True Value
You do so much for your customers. You get them the best prices. You analyse their invoices. You help them to reduce their energy. You’re helping them on their Net Zero journey.
Present Interval Data...
Present Interval Data...
Beautiful Carbon Reporting.
...And Manage Contract Renewals.
Beautiful Carbon Reporting.
...And Manage Contract Renewals.
Increase Customer Retention
Present all of your services to the customer in one place and they’ll never want to leave you!
Further reading...
Dev Update: November 2024
Welcome to the November issue of our monthly dev update. Depending on whichever side of…
A Very Merry Attack Of The Energy Pylons
Help Billy defend off the angry horde of energy pylons. In return, he'll share one of…
Energy Reporting: 03 Carbon Reporting
Welcome to the future – UtilityClick presents our new Carbon Reporting module...
Energy brokers, you know it's more important than ever to provide additional value to your customers. This is why we've built our carbon reporting module. With it, you can give your customers the analysis they need on their carbon credentials. Take a quick tour:
A Need To Do More
Whether it's from government or consumer pressure, your customers know that over the coming years they'll need to do more to reduce their carbon emissions. But if a business can't track how much carbon it's producing then it's extremely difficult for it to take the steps needed to reduce it.
With this new module you can give them the tools that they're already searching for.
Take a look at some of the key features that our Carbon Reporting offers:
Quickly and easily input a monthly snapshot of any company's carbon metric. Present beautiful carbon reporting for each of your customers. Show a quick snapshot of current carbon performance Vs. previous month. Data is presented in a useful and actionable way. Get month-on-month performance analysis Smart metrics show normalised performance, no matter the growth of the company
At UtilityClick, we recognise that in this ever-evolving energy sector, it’s about more than just procurement. Our solutions cover everything a modern broker needs to service their customer base, from Bill Validation to Energy Management, on top of an industry-leading Pricing CRM system.
Get in touch now for your very own whistle-stop tour of the UtilityClick system.
More Reporting Drilldown
Energy Reporting: 03 Carbon Reporting
Energy brokers, you know it's more important than ever to provide additional value to…
Energy Reporting: 02 Financials
In this Reporting Drilldown episode, we introduce you to our Financials Dashboards and…
Learning From Napster & Metallica
Back in the year 2000, you'll likely recall how the rock band Metallica took out their frustrations on the music sharing platform, Napster. They brought a lawsuit against the company that effectively brought Napster to its knees and removed it from our computers.
Turn the Page and in its place, a savvy Steve Jobs took that idea, added some legality and developed the process into the multi-billion dollar practice of instantaneous music purchase & delivery that we know today.
Cue our Sales Director, Andy Hunter who recently likened this digital revolution in the music industry to that of the current situation with energy suppliers and their difficulties in adapting to digital.
He wrote:
"Energy Suppliers that don't fully embrace digital will get left behind. Just like within the music industry - It took a Napster inspired Steve Jobs to create a digital solution that felled major players who were resistant to change. Suppliers that refuse to automate will go the same way as Virgin Music and HMV."
Suppliers completely embracing digital is a (Lars Ulrich) drum that you will undoubtedly have heard banged many times before, but this time it appears to be different.
At UtilityClick, we're having more conversations with suppliers on this subject than ever before. There is undoubtedly a shift in focus following the multitude of events over the last two years, not forgetting of course OFGEMs strategic review that looks to affect commission transparency, due October 2022 (UK only).
So how can we all play our part?
Brokers, Suppliers and UtilityClick
We need to come together.
Energy Brokers:
We hear you - You want automated tendering, you want better communication, and you need suppliers to catch up with your digital processes.
Suppliers:
We know your desire to become lean. You need automation in place to react to the ever-changing market.
Connect with us. Tell us where you struggle, and what you need - We then can work with you to build it.
What is UtilityClick doing?
We've already started. In 2022 we're investing hugely in building smart automated portals for TPI customers and the suppliers themselves.
There is a massive desire from us to be part of this radical change in the energy industry and we need your input to make it happen.
You might say, Nothing Else Matters.
Further reading...
Dev Update: November 2024
Welcome to the November issue of our monthly dev update. Depending on whichever side of…
A Very Merry Attack Of The Energy Pylons
Help Billy defend off the angry horde of energy pylons. In return, he'll share one of…
Energy Reporting: 02 Financials
In this Reporting Drilldown episode, we introduce you to our Financials Dashboards and take a look at what makes them the "best of the best".
Calling all CFOs!
You already know - reporting is such a key part of any business. If it's not up to scratch then it can directly jeopardize the company's income. This couldn’t be truer than within the energy sector.
Take a look at some of the key features that our Financial Dashboards offer:
A Useful Snapshot - A quick, uncomplicated overview of your financial position for the year. Comprehensive Drilldown – Need more detail? It can all be found in our 'Financial Tables' reports. Accurate Metrics – Measure your financials against various metrics, like opportunity type and utility type. Performance Analysis – Quickly review your best-performing suppliers and agents. Complete Customization – Use interactive tools to slice and dice your data. Or use the extensive filtering interface to get the data you need. Use It Your Way – Download your financial reports to Excel, CSV or PNG for easy internal distribution. And much more...
See our Dashboards in action today with a live demo...
Further reporting reading...
Energy Reporting: 03 Carbon Reporting
Energy brokers, you know it's more important than ever to provide additional value to…
Energy Reporting: 02 Financials
In this Reporting Drilldown episode, we introduce you to our Financials Dashboards and…
API: Turn On The Power
of
UtilityClick
Are you embedded with a generic CRM but wish that you could upgrade it with smart energy tools?
You can with the UtilityClick API.
What's an API?
An API is an intermediatory between two systems that allow them to communicate with each other. Communication can be outward, where it pushes data from your CRM (a CALL). Or it can receive information from another system (a RESPONSE).
Our API is super flexible - It can be utilised either to CALL on the power of our UtilityClick modules (like Procurement or Leads) and push results directly back into your CRM. Or your CRM can RESPOND directly to UtilityClick by pushing data to be processed with our powerful tools.
(Hint: Turn on the Power)
Why switch on the power of UtilityClick?
Easy Integration
Built with simplicity in mind. Integrate easily with minimal development work.
Accurate
Our matrix lookup configurations are updated regularly to reflect the latest supplier configurations.
Reliable
Our API is built on the latest technology. Thousands of quotes are generated on a daily basis.
Customisable
Switch on and off your suppliers. Return pricing based on your configurations.
And it's not just OUR API
Third Party APIs
If you have additional apps that you'd like to integrate with through UtilityClick, then there's a good chance we can help. Not only do we have our own APIs but we can also integrate into many different apps, such as:
Latest articles...
Dev Update: November 2024
Welcome to the November issue of our monthly dev update. Depending on whichever side of…
A Very Merry Attack Of The Energy Pylons
Help Billy defend off the angry horde of energy pylons. In return, he'll share one of…
Energy Reporting: 01 Introduction
Presenting a brand new UtilityClick series of video shorts that we call: Reporting Drilldown.
In this prologue to our Reporting Drilldown series, we introduce you to our Dashboards and take a look at what makes them the best of the best:
Beautiful – We’ve worked really hard to make sure that our reports look great. It’s easier not to get bored with report after report if they look fantastic! Industry Leading – No system out there comes close to how our Dashboards can present data in a clean, simple and useful way. Intuitive – Each chart is interactive, helping you to drilldown to the dataset you require. Configurable – Need your own report? Need changes made to your reports based on specific requirements? No problem. Our reports can be amended on the fly to support your business. Simple – Reports are useless if they’re overly complicated. Whilst our 10 out the box reports are comprehensive, they have been built based on customer feedback to ensure they only present the most useful information.
Keep an eye on our website and social channels over the coming weeks for new “Reporting Drilldown” video shorts, as we’ll look deeper at: Sales Opportunities, Employee Performance, Customer Rankings, Managing Your Financials, and much more...
Can't wait? See our Dashboards in action today...
Further reporting reading...
Energy Reporting: 03 Carbon Reporting
Energy brokers, you know it's more important than ever to provide additional value to…
Energy Reporting: 02 Financials
In this Reporting Drilldown episode, we introduce you to our Financials Dashboards and…
Poll: What Do You Want Next?
Brokers – You told us that having suppliers inform you if they were participating in your pricing request would save hours of admin.
Suppliers – You told us that having the ability to notify brokers efficiently on your intent to price would help build a better broker relationship.
When we released this feature earlier in the summer, it went down a storm. So…
Brokers & suppliers, what would you like next?
Complete our short poll and help shape the next big advancement within our Supplier PORTAL.
Please select one option for each question:
Goodbye Ugly Reporting
...
Welcome to reporting with a bit of
“Oh me, Oh my!”
Why are so many reports so bland and hard to read? Your team's good performance should be reflected in smart, concise reporting. It should get the blood flowing!
Our new dashboard suite does just that.
Here are the five best things about it:
Looks
Our new dashboards look sensational!
Style
Sometimes less is more. Our reports focus on presenting the right data.
Flexibility
Need your own report? Need to filter your data in specific ways? No problem!
Responsiveness
Super quick reporting that won’t leave you waiting around.
Full Package
Report across everything, from KPIs to commissions. Keep it simple or dive into the detail.
Further reading...
Dev Update: November 2024
Welcome to the November issue of our monthly dev update. Depending on whichever side of…
A Very Merry Attack Of The Energy Pylons
Help Billy defend off the angry horde of energy pylons. In return, he'll share one of…